Services · Insurance Restoration
Insurance Restoration & Storm Damage Repair in Georgia
Hail, wind, hurricane, falling tree — whatever hit, we inspect and document physical conditions, prepare a repair scope for carrier review, and perform approved repairs.
Integrity CRR is an SBA VetCert-certified SDVOSB and Georgia-licensed general contractor in Atlanta that provides residential and commercial storm restoration from inspection to finished repair. We document observed conditions with photographs and measurements, prepare a repair scope, attend an adjuster inspection when authorized, submit supported contractor documentation for carrier review, and run approved repairs as the general contractor.
Integrity CRR, LLC holds Georgia commercial general contractor company license GCCO009212, with Zachary Chastain Whyte as qualifying agent under GCQA009212. Georgia's May 21, 2025 issuance record documents both records. Verify current details in the state's live lookup and confirm that the proposing entity and authority match the scope. Integrity CRR also holds current GAF and Mule-Hide contractor certifications; exact program, system, and warranty eligibility are verified for the proposed roof scope. We offer services across metro Atlanta, North Atlanta, and North Georgia, including Fulton, Cobb, Gwinnett, Cherokee, Forsyth, Hall, Bartow, Dawson, and Pickens counties. For an active leak or storm damage, call (833) 423-6255.
What Should I Do After Hail Damages My Roof?
Protect the property from further damage, notify your insurer promptly, and document visible roof conditions before permanent repairs begin when it is safe to do so. Hail effects can be difficult to evaluate safely from the ground. A qualified inspection can record accessible roof and exterior conditions for carrier review without assuming cause, coverage, or the required repair before the evidence is evaluated.
Documentation is one part of the carrier's review alongside the policy terms, cause of loss, and observed conditions. After a storm, verify any contractor's state license, insurance, written scope, and contract terms before signing an agreement.
The roofing work is ours. We self-perform roofing with our own crews, and the estimate is written by our in-house estimating team rather than handed to an outside estimator — so the people scoping the repair and the people on the roof answer to the same contractor. On non-roof trades included in a storm-repair scope, we act as the general contractor and manage vetted subcontractors. The proposal should identify the assigned lead, proposed subcontractor team, and division of responsibilities.
How Should You Compare Storm-Restoration Contractors?
Use the same documented criteria for every bidder. Verify the facts directly and get the construction, payment, and closeout terms in writing before signing.
Check 1
Verify the Contracting Entity
Confirm the exact company name, active license, liability coverage, workers' compensation status, and the entity named in the contract.
Check 2
Require Written Inspection Records
Ask for observed conditions, measurements, labeled photographs, access limits, and any concealed conditions that remain unverified.
Check 3
Compare an Itemized Repair Scope
Identify who estimates, supervises, self-performs, and subcontracts each trade, along with assumptions, exclusions, and change-order procedures.
Check 4
Read the Contract Terms
Review the payment schedule, deductible responsibility, cancellation provisions, deposits, material terms, and written change-order process.
Check 5
Confirm Project Closeout
Assign responsibility for permits, inspections, manufacturer requirements, warranties, lien releases, and final project records.
Check 6
Reject Insurance Outcome Promises
A contractor documents and builds. Coverage, approval, payment, and carrier timing are not contractor guarantees or decisions.
We Write Repair Estimates in Xactimate
Xactimate is a widely used property-loss estimating platform. Writing the contractor's scope in it makes a line-by-line comparison with a carrier estimate possible without assuming that every insurer uses the same system.
Our in-house estimating team writes the repair scope in Xactimate line by line. When a carrier estimate differs, we can compare the documents and identify specific construction items or pricing differences for the carrier to review.
A contractor's scope does not change what the policy covers, and no estimating platform guarantees approval. It gives the owner and carrier a detailed construction document to evaluate against the observed conditions and the carrier's own estimate.
Our Repair-Scope Standard
Our in-house estimating team prepares a detailed repair scope from documented site conditions. If the work reveals additional supported damage or code-required items, we can document the change and explain the related construction item. The owner directs any request for carrier review.
Coverage, acceptance of scope or pricing, and payment remain decisions for the carrier under the policy. We do not guarantee claim approval or a particular payment amount.
Integrity CRR prepares roofing estimates in house and self-performs the contracted roofing repair with its own crews. Verify any authority required for the project through the current state record. Public adjusters and attorneys have separate claim-representation and legal roles when those services are needed.
Our Process
How Does the Storm-Repair Documentation Process Work?
Four contractor-side steps: inspection, repair-scope documentation, approved repair, and final walk-through. The carrier independently decides coverage and payment.
Free Damage Inspection
We inspect the roof and document observed conditions with photographs, measurements, and a written repair scope for the carrier to review.
Construction Documentation
With the owner's authorization, we can attend the on-site inspection and provide or explain photographs, measurements, and our repair scope. The owner directs the claim request, and the carrier decides coverage and payment.
Contracted Repairs
Roofing is self-performed by Integrity CRR crews. For other contracted trades, Integrity acts as the general contractor, coordinates qualified subcontractors, manages permits, and closes the punch list.
Project Closeout
We complete the final walk-through, required inspections, punch-list work, closeout documents, and applicable manufacturer warranty registration.
What We Handle
What Storm Conditions Can We Inspect and Repair?
We inspect and document observed hail, wind, water, and impact conditions and distinguish them from visible wear or maintenance issues. The carrier applies the policy and decides whether a specific loss is covered.
Hail Damage
Hail bruising, granule loss, and shingle fractures documented by roof area with photographs and measurements.
Wind Damage
Lifted shingles, exposed underlayment, and damaged flashing documented with photographs, measurements, and written observations.
Hurricane & Tropical
Coastal Georgia storm recovery: roofing plus coordinated exterior and interior repair scopes.
Tree & Falling Debris
Emergency tarping, structural assessment, full repair from roof deck through finishes.
Water Intrusion
Leak source diagnosis, interior drying coordination, finish repair so the damage doesn't come back.
Commercial Storm
Storm-damaged commercial properties — single-ply repair, full re-cover, structural envelope.
Where We Work
Where Do You Provide Storm and Hail Repair in Georgia?
Across metro Atlanta, North Atlanta, and North Georgia, including communities along the GA-400 and I-575 corridors in Fulton, Cherokee, Forsyth, Dawson, Pickens, and Gilmer counties. Our office is on Chamblee Dunwoody Road in Atlanta; scheduling and travel time depend on location, access, workload, and storm conditions.
Insurance Restoration FAQ
Frequently Asked Questions
My roof was damaged by hail. Who do I call first?
Protect the property from further damage, photograph visible conditions, and notify your insurer promptly as your policy requires. A licensed roofing contractor can inspect the roof and document observed conditions before permanent repairs begin. Integrity CRR inspects storm damage across metro Atlanta and North Georgia at (833) 423-6255.
Are you an insurance claim specialist?
Integrity CRR specializes in storm-related construction inspection, repair-scope documentation, and repair work. We can explain our construction bid and attend a site inspection when authorized. We do not interpret coverage, represent the owner, or negotiate a settlement. A Georgia-licensed public adjuster or attorney handles representation within the applicable license or professional role.
Do I have to use the contractor my insurance company recommends?
Ask the carrier whether any network or managed-repair provision applies to your policy and whether participation is optional. Regardless of the referral source, verify the contractor's identity, license, insurance, written scope, payment terms, and warranty. The carrier still decides coverage, accepted scope, and payment under the policy.
How long do I have to file a roof damage claim in Georgia?
Notify the carrier promptly as your policy requires and review every policy-specific notice, proof-of-loss, repair, and suit deadline. These are different deadlines and vary by policy and circumstances. Ask the carrier for written instructions; consult a qualified attorney about legal deadlines or disputed rights.
What if my insurance denies my roof claim?
Ask the carrier for the denial in writing and the exact policy provision it relied on. A roof re-inspection with photographs, measurements, and a written repair scope can provide additional construction evidence for reconsideration, but it does not guarantee reversal. If you need representation in a coverage dispute, speak with a licensed public adjuster or attorney.
Can a contractor guarantee the full value of my claim?
No. Coverage, acceptance of scope or pricing, and payment are carrier decisions under the policy. We document observed conditions and prepare or explain our repair scope. The owner directs any request for carrier review, and we do not guarantee approval or a particular payment amount.
Do you write estimates in Xactimate?
Yes. Our in-house estimating team writes repair scopes in Xactimate, a widely used property-loss estimating platform. That supports a line-by-line comparison with a carrier estimate and lets us document specific construction items for review.
Why can Xactimate be useful for a repair scope?
Xactimate is a widely used property-loss estimating platform. When a carrier estimate uses the same platform, a contractor can compare line items and document specific scope or pricing differences. The software does not determine coverage or require the carrier to accept a contractor's scope.
The adjuster's estimate came in too low. Can that be fixed?
Ask the carrier for an itemized explanation and its process for reviewing additional construction records. A contractor can document supported differences with photographs, measurements, applicable code information, and a written bid. The owner directs the review request, and the carrier independently decides whether to change its estimate or payment.
How quickly can you respond after a storm?
Inspection and emergency-mitigation availability depends on location, access, safety, current workload, and storm conditions. Call (833) 423-6255 for current availability and protect the property from further damage as your policy requires.
Do you provide construction information to my insurance company?
Yes. With the owner's authorization, we can attend an on-site inspection and provide or explain photographs, measurements, and our repair scope. The owner directs the claim request. We do not represent the owner or negotiate coverage; those decisions remain between the owner and carrier.
What should a storm-damage roof inspection document?
It should identify observed conditions by roof slope, include photographs and measurements, and distinguish potential storm damage from age, wear, or installation issues. The carrier reviews that evidence under the policy and independently decides coverage.
Do you provide emergency tarping after a storm?
Yes. Emergency tarping and board-up are part of storm response. We stabilize first, document damage, then sequence the permanent repair scope through the insurance process.
What kinds of damage do you handle?
Hail bruising and granule loss, wind-lifted shingles and torn flashing, hurricane and tropical damage (full envelope), falling tree and debris, water intrusion, and commercial single-ply storm damage. Roof through interior finishes.
Should I be wary of door-to-door storm chasers?
Use the same verification process for every contractor, including local firms and traveling storm crews. Confirm the exact legal entity, active license, insurance, written scope, payment schedule, cancellation terms, permit responsibility, warranty, and relevant references before signing.
Georgia Claim-Estimate Guides
Understand the Repair Scope and Carrier Review
These guides explain construction documentation and repair estimates. Integrity CRR does not represent or negotiate a homeowner's claim; the carrier independently decides coverage, accepted scope, and payment under the policy.
Compare a carrier estimate with a documented contractor repair scope.
Review quantities, repair operations, code support, and concealed conditions.
Learn what may support a supplement request and what the carrier reviews.
See how observed damage, repairability, code, and policy terms affect scope.
Understand why a repair estimate, approved scope, and payment may differ.
Get the written reason, preserve evidence, and identify the right next step.
Construction-scope documentation for commercial and multi-trade repairs.
Understand construction, claim-representation, and legal roles in Georgia.
Check local permit authority, roof documentation, policy terms, and carrier roles.
Got Storm Damage?
Contact us for current inspection availability. We document observed conditions and prepare a repair scope; notify your carrier promptly as your policy requires.