Services · Home Insurance Restoration
Storm Hit Your House. We Document and Repair the Damage.
Free roof inspection, photographs and measurements of observed conditions, a written repair scope for carrier review, and approved repairs. The carrier decides coverage.
If You're Reading This After a Storm
Notify Your Carrier and Document the Conditions.
Document visible conditions promptly and follow the notice duties and deadlines in your policy. A free contractor inspection can record the roof's condition and help define a repair scope, but only the carrier can decide whether a loss is covered.
If you do have damage, careful documentation gives the carrier specific evidence to review. We record visible conditions with photographs and measurements and prepare a written repair scope. The carrier still decides coverage under your policy, and no contractor inspection can guarantee approval.
Georgia property owners generally may choose their own licensed contractor rather than a carrier's preferred vendor. The carrier still applies the policy and independently decides coverage, accepted scope, and payment.
How It Works
Four Steps, and We Do Most of Them.
Free Inspection
We inspect the roof and document observed conditions with photographs, measurements, and a written report. We distinguish potential storm damage from age, wear, and maintenance issues without making a coverage decision. No charge either way.
We Document the Repair
If you have damage, we document visible conditions with photographs and measurements and meet your adjuster on site to review the repair scope together.
Approved Scope, Done Right
Once the carrier approves, we pull permits and schedule the work. Same company that inspected — no handoff to a vendor you've never met, no crew that shows up unannounced.
Final Walk-Through
We close out the paperwork, provide the warranty documents identified for the contracted roof system, and walk the finished job with you. You keep our number, not a call center's.
Who You're Hiring
Documented Facts and Live Verification.
- Integrity CRR, LLC holds Georgia commercial general contractor company license GCCO009212, with Zachary Chastain Whyte as qualifying agent under GCQA009212. Georgia's May 21, 2025 issuance record documents both records; verify current details through the state's live lookup.
- Documented roof assessments with photographs, measurements, and a written repair scope.
- Integrity CRR's GAF and Mule-Hide contractor certifications are current. Ask for the exact program, tier, eligible roof assembly, application and inspection requirements, warranty eligibility, exclusions, and final issued document for the proposal.
- SBA VetCert-certified SDVOSB, headquartered in Atlanta at 4720 Chamblee Dunwoody Rd. Set-aside eligibility remains solicitation-specific.
FAQ
Frequently Asked Questions
My roof was damaged by hail. Who do I call first?
Protect the property from further damage, photograph visible conditions, and notify your insurer promptly as your policy requires. A licensed roofing contractor can inspect and document the roof before permanent repairs begin. Integrity CRR provides free roof-condition inspections across metro Atlanta at (833) 423-6255.
Do I have to use the contractor my insurance company recommends?
No. Georgia property owners generally may select their own licensed contractor rather than a carrier's preferred vendor. The carrier still applies the policy terms and independently reviews coverage, scope, and payment.
My homeowners insurance denied my roof claim. What now?
Ask the carrier for the denial in writing and the policy provision it relied on. A contractor can document visible roof conditions, measurements, photographs, and the repair scope for a reconsideration request, but only the carrier decides coverage. If you need representation in a coverage dispute, speak with a licensed public adjuster or attorney.
The insurance company lowballed my roof claim. Can that be fixed?
A contractor may submit a supplement when photographs, measurements, code support, or site conditions document a difference from the initial estimate. The carrier reviews that request and independently decides whether to accept the additional scope or cost.
What will I actually pay out of pocket?
Your cost depends on the deductible, policy limits and exclusions, depreciation terms, approved scope, and any owner-selected upgrades or uncovered work. Ask the carrier for a written coverage and payment explanation, and require the contractor's scope and contract to show your responsibility clearly.
Will filing a roof claim raise my homeowners insurance?
Premium and renewal effects vary by carrier, policy, claim history, and market conditions. Ask your carrier or licensed insurance agent how a loss notice or claim may affect your policy; a contractor cannot predict that decision.
How long do I have to file a roof insurance claim in Georgia?
Notify the carrier promptly as your policy requires and review every policy-specific notice, proof-of-loss, repair, and suit deadline. These are different deadlines and vary by policy and circumstances. Ask the carrier for written instructions; consult a qualified attorney about legal deadlines or disputed rights.
What does hail damage on a roof actually look like?
On asphalt shingles it looks like dark, soft bruises where granules have been knocked away, roughly circular and random in pattern — not in lines. Lines usually mean wear or foot traffic. You'll often see matching dings on soft metal first: gutters, downspouts, vents, and the AC unit's fins. Damage is frequently invisible from the ground, which is why an inspection matters.
My adjuster says there's no damage but my roofer says there is. Who's right?
Get a second roof inspection in writing. It should identify observed conditions by slope, include photographs and measurements, and separate storm-related damage from age, wear, or installation issues. You can submit that evidence with a re-inspection request, but no contractor inspection guarantees the carrier's decision.
Are you an insurance claim specialist?
We specialize in contractor-side physical-condition documentation and repair estimating. We inspect and document visible conditions, write a repair estimate in Xactimate, and provide construction-scope information for carrier review. We are not a claims representative and do not interpret coverage, represent an owner, or negotiate a claim. For claim representation or legal advice, consult the appropriately licensed professional.
Should I use a public adjuster or a contractor?
They do different jobs. A licensed public adjuster may represent a policyholder in a claim, while a contractor documents site conditions, writes a repair scope, and performs construction work. For coverage representation or legal advice, consult the appropriately licensed professional.
Do you do the repair work yourselves?
The roofing, yes — we self-perform roofing with our own crews, and our in-house estimating team writes the repair scope in Xactimate, a widely used property-loss estimating platform. We compare the contractor scope with the carrier estimate and document justified construction items for review; the carrier independently decides what the policy covers. For other trades a storm repair can involve, we act as the general contractor and manage a vetted subcontractor base.
Are you going to knock on my door after a storm?
No. We don't run door-to-door canvassing crews. If someone knocks offering a free roof right after a storm, ask for their Georgia license number and check it before you sign anything or hand over a deposit.
Free Inspection. Honest Answer.
We document physical conditions and prepare a repair scope; your carrier decides coverage and payment. Serving metro Atlanta and Georgia.
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