Integrity CRR offers homeowners in its metro Atlanta service area an initial roof-condition inspection at no charge and with no obligation to hire the company for repair work. The inspection is meant to give the homeowner a clear record of accessible roof conditions and, when construction is recommended, a basis for requesting an itemized bid. It does not decide storm causation, insurance coverage, or what a carrier owes.
What the Free Roof Inspection Includes
The inspection is limited by roof access, weather, safety, and the conditions visible without unauthorized removal. Depending on the property, the inspection record may include:
- Ground-level and roof overview photographs
- Photographs identified by slope, elevation, roof material, or component
- Roof measurements, pitch, penetrations, and drainage features that can be recorded safely
- Observations at the roof covering, flashing, vents, pipe boots, edges, gutters, and downspouts
- Accessible attic or interior moisture observations when relevant
- Notes about known roof age, prior repairs, visible installation details, and areas that could not be accessed
- A written summary of observed construction conditions
- An itemized construction bid when repair or replacement work is proposed
The inspection records observed conditions. Cause requires a separate evaluation because dents, cracks, granule movement, displaced components, coating changes, and moisture staining can have more than one cause.
What the Free Inspection Does Not Decide
A contractor roof inspection does not determine:
- Whether an insurance policy covers a reported event
- When or how every observed condition occurred
- What amount an insurer may pay
- Whether a carrier will accept a contractor’s construction recommendation
- Whether concealed material is damaged when it cannot be viewed without authorized opening
- Whether engineering, laboratory, moisture-mapping, or another specialty service is needed
The carrier investigates the reported loss, interprets the policy, and decides coverage and payment. A contractor can document accessible construction conditions and explain a proposed repair. If specialty testing or destructive investigation is recommended, the owner should request a separate written scope, authorization, and price before that work begins.
Information to Share When Requesting an Inspection
Useful scheduling information includes:
- Property address and the best contact information
- Roof type when known
- Visible exterior or interior conditions
- Active water entry or another condition that may require immediate temporary protection
- Access restrictions, gates, pets, tenant coordination, or association requirements
- Known roof age, prior repairs, warranties, and earlier inspection records
Do not climb onto the roof to gather this information. Photograph only what is safely visible from the ground or interior.
Carrier Notice and Contractor Inspection Are Separate
The inspection offer does not change the property’s insurance policy or its notice requirements. The Georgia Office of the Commissioner of Insurance and Safety Fire advises policyholders to understand their coverage, report claims promptly, keep correspondence, photograph damage when possible, retain receipts, and request an itemized explanation of a settlement offer.
Follow the policy and carrier instructions without delaying required notice while waiting for a contractor appointment. Ask the carrier how it wants photographs, measurements, or a contractor bid provided. The property owner directs any submission and request for carrier review.
Who Controls Each Part of the Process
| Party | Appropriate role |
|---|---|
| Property owner | Authorize access, notify the carrier, keep records, decide which contractor records to provide, request review, and choose whether to contract for work |
| Roofing contractor | Inspect accessible conditions, take photographs and measurements, prepare an itemized construction bid, and explain the proposed work |
| Insurance carrier | Investigate the reported loss, interpret the policy, request information, and decide coverage and payment |
| Public adjuster | Provide licensed claim representation when retained by the owner |
| Attorney | Provide legal advice or representation when retained by the owner |
Integrity CRR is a contractor and is not a public adjuster. Georgia’s residential roofing law bars a residential roofing contractor from representing or negotiating a roof insurance claim for an owner. Georgia’s enacted public-adjuster law also prohibits a contractor from acting as a public adjuster on property where the contractor provides or may provide contracting services, while allowing a contractor to discuss or explain a construction bid within the law’s stated limits.
Integrity documents construction conditions and explains its bid. The owner directs any request to the carrier. Integrity does not interpret the policy, advocate a settlement, or decide what the insurer owes.
If the Inspection Leads to a Construction Recommendation
The homeowner is not required to hire Integrity CRR after the free inspection. If permanent work is recommended, request a written, itemized bid before making a decision. The bid should identify:
- Roof areas, materials, quantities, and proposed operations
- Removal, disposal, access, and property-protection work
- Flashing, penetrations, edges, ventilation, and drainage components included
- Assumptions about concealed conditions
- Permits or construction requirements relevant to the proposed work
- Exclusions, payment terms, warranty terms, and change-order procedures
Review the agreement separately from the inspection record. Do not treat an inspection form, authorization, construction agreement, or document concerning insurance proceeds as interchangeable. Read each document before signing and keep a complete copy.
Request a Free Inspection
The residential restoration service page explains Integrity CRR’s homeowner inspection, documentation, and construction services. To ask whether the free inspection is available for a specific metro Atlanta property, contact Integrity CRR or call (833) 423-6255.
Frequently Asked Questions
Is the Initial Roof Inspection Really Free?
Yes. Integrity CRR does not charge a homeowner for the initial roof-condition inspection described on this page, and the homeowner is not obligated to hire Integrity for repair work. Separately authorized specialty testing, destructive investigation, emergency work, or construction is outside that initial offer and should have its own written terms.
Do I Need to File an Insurance Claim Before Requesting the Inspection?
Carrier notification and a contractor inspection serve different purposes. Follow the policy and carrier instructions promptly, regardless of contractor scheduling. The owner decides whether and how to provide contractor records to the carrier.
Will the Inspector Tell Me Whether Insurance Covers the Roof?
No. The inspection documents accessible construction conditions. The carrier interprets the policy and decides coverage and payment. A licensed public adjuster or attorney can provide representation within the scope of that professional’s license.
What Will I Receive After the Inspection?
Available records depend on access and the property, but they may include labeled photographs, measurements, written observations, and an itemized construction bid when work is proposed. Ask what will be provided for the specific appointment.
Do I Have to Hire Integrity CRR for the Repair?
No. The initial inspection is offered without an obligation to contract for permanent work. Review any later construction proposal on its own terms before signing.
How Long Does a Roof Inspection Take?
The appointment length depends on roof size, system type, pitch, access, weather, safety, and the conditions being documented. Ask for scheduling details for the specific property instead of relying on a general time estimate.