For claim-related repair work in Georgia, hire a contractor with a verified live license for the scope and a clear documentation, estimating, and trade-delivery plan. Integrity CRR is service-disabled veteran-owned, writes roofing estimates in house, and performs roofing with its own crews.
What a Contractor Can Do from Inspection Through Repair
Contractors use different inspection, estimating, and trade-delivery models. Integrity CRR writes roofing estimates in house using Xactimate, widely used property-loss estimating software. When the carrier used the same platform, corresponding roofing line items can be compared while each estimate retains its own observations and assumptions. Integrity CRR, LLC currently holds Georgia company license GCCO009212, with Zachary Chastain Whyte as qualifying agent under GCQA009212. Georgia board minutes document both May 21, 2025 issuances; verify the current records in the live state lookup before award.
What “Start to Finish” Actually Covers
- Condition documentation. The proposal names the person documenting accessible observed conditions with photographs and measurements, along with that person’s relevant credentials.
- Documentation. Findings go into a written report with photographs and measurements for the carrier to review.
- Site inspection. With the owner’s authorization, Integrity may attend the carrier’s inspection to explain its observed conditions and construction scope.
- Scoping in Xactimate. The repair scope is written in Xactimate, a widely used property-loss estimating platform. When the carrier uses the same platform, corresponding line items can be compared directly.
- Supported changes. If authorized work reveals a documented scope difference, Integrity may submit its estimate, photographs, measurements, and supporting construction information for carrier review.
- Repair. For roofing, Integrity self-performs with its own crews. For other trades tied to the claim, such as a damaged storefront or interior build-out, Integrity is the GC managing licensed, vetted subcontractors.
Roofing Is Self-Performed, Everything Else Is GC-Managed
For claim-related roofing repairs, Integrity runs its own crews and writes the roofing estimate in house. On every other trade, from interior repairs to a commercial build-out, Integrity acts as the general contractor and manages vetted subcontractors. The proposal should identify the project lead, intended subcontractors, and relevant history for that job. Request current manufacturer-program evidence if a proposal relies on a certification or enhanced warranty.
What Integrity Documents—and What the Carrier Decides
Once your claim is approved, Integrity CRR documents the repair scope and any supported differences between that scope and the carrier estimate. Its in-house Xactimate staff records items such as code-required upgrades, detached structures, and labor or materials discovered after the roof is opened. If appropriate, Integrity CRR may submit a contractor supplement request for carrier review. The carrier decides coverage, the approved repair scope, and payment.
That process covers the repair scope Integrity writes, the part of the process Integrity controls. It is not a promise that a claim gets approved, that coverage exists, or that a denial gets overturned. What the policy covers is a decision between the property owner and carrier. Integrity does not negotiate or settle claims on an owner’s behalf. That is licensed public-adjuster work in Georgia, and under O.C.G.A. § 10-1-393.12(e), a residential roofing contractor cannot advertise to represent or negotiate a homeowner’s claim.
What Storm Repair Costs in Metro Atlanta
These are general market ranges for the Southeast, not a quote, and every project needs its own estimate.
| Work Type | Typical Market Range | What Moves It |
|---|---|---|
| Architectural shingle re-roof | $450-$650 per square | Roof pitch, number of layers to tear off, decking replacement |
| Commercial single-ply (TPO/EPDM) re-roof | Project-specific estimate; use the commercial roof budget comparison guide | Applicable insulation and code path, roof access, drainage work |
| Storm-related interior repair (drywall, paint, flooring) | $8-$20 per sq ft | Water intrusion depth, mold remediation needs, ceiling height |
A roofing square equals 100 square feet of roof area. Any code-related work should be confirmed for the exact assembly, scope, and jurisdiction, then itemized for carrier review when coverage may be involved.
Why the Same Company Writing the Estimate Should Build the Repair
Integrity keeps roofing estimating and physical roofing work within the company. Ask who will evaluate the roof, what current credentials that person holds, and how field observations will be communicated to the in-house estimator. Non-roof work is GC-managed through vetted subcontractors identified for the project.
Integrity works across the Atlanta metro, including Sandy Springs, Marietta, and Alpharetta, plus the rest of Georgia. More on the company’s background is on the about page.
Get an Inspection Started
If a storm has damaged your roof or property, call Integrity CRR at (833) 423-6255 or use the contact form to schedule a documented roof inspection. Every estimate is written in-house in Xactimate before anyone talks to your adjuster.
Frequently Asked Questions
Does a contractor negotiate my insurance claim for me in Georgia?
No, and be cautious of any roofing contractor that says it will. Georgia law (O.C.G.A. 10-1-393.12(e)) bars a roofing contractor from even advertising to represent or negotiate a homeowner’s claim, since that is licensed public-adjuster work. Integrity CRR inspects, documents, writes the scope in Xactimate, and submits supplements as the contractor, but the owner deals directly with the carrier on coverage decisions.
What does ‘insurance claim specialist’ mean if it’s not a public adjuster?
It means specialized at the contractor side of a claim: inspecting the damage, documenting it, writing and pricing the repair scope in Xactimate, and submitting supplements when supported items appear to be missing. It does not mean representing or negotiating the claim on the owner’s behalf, which is a separate, licensed role.
How long does the process take from inspection to repair?
It varies by carrier response time and project size, but the contractor side moves in a set order: inspection and documentation, an adjuster meeting, scope submission in Xactimate, then repair once the claim is approved. A straightforward residential roof claim often moves faster than a commercial claim involving multiple trades.
What if the insurance company’s estimate is lower than the actual damage?
That’s what supplementing is for. Because Integrity CRR writes its scope in Xactimate when the adjuster’s estimate also uses that format, it can compare line items directly and identify what’s missing, such as code-required upgrades or damage found once the roof is opened, then document and submit that gap to the carrier as a supplement.