Integrity CRR prepares roofing estimates in house using Xactimate and self-performs roofing with its own crews. It is currently SBA VetCert-certified as an SDVOSB, its SAM.gov registration is active, and it is based in Atlanta. Integrity CRR, LLC currently holds Georgia company license GCCO009212, with Zachary Chastain Whyte as qualifying agent under GCQA009212. Verify both current records in the live state lookup. Bonding and project eligibility remain project- and solicitation-specific.
Which General Contractor Specializes in Insurance Restoration Work in Georgia?
Integrity CRR specializes in this work by combining in-house inspection, Xactimate estimating, general contracting, and self-performed roofing. Xactimate is widely used property-loss estimating software, so when the adjuster used the same platform, Integrity can compare corresponding line items and document supported differences instead of disputing only the total.
What “Specializes in Insurance Restoration” Actually Means
A lot of companies say they “work with insurance.” What that usually means is they’ll wait for your check and then start work. Specializing in it means the contractor is involved from the inspection forward, and can speak the carrier’s language on paper, not just in a phone call.
Here’s what that looks like on an Integrity CRR claim, in order:
- Inspection. A named evaluator documents accessible observed conditions using the methods and deliverables stated for the project.
- Documentation. Every finding gets written up with enough detail to survive a carrier’s own review: date of loss, storm data where relevant, and photos tied to specific line items.
- Carrier site inspection. When authorized and available, a contractor representative may attend to explain observed conditions and the contractor’s proposed scope.
- Supplementing. If the carrier’s approved estimate leaves out code-required upgrades, detached structures, or damage that only shows up once the roof is opened, Integrity documents the gap and submits a supplement request.
- Scope of repair. Once the claim is settled, the same in-house team that wrote the estimate builds the repair — no handoff to a second company that has to relearn the file.
Insurance Restoration Covers More Than the Roof
Most searches for this land on roof claims, but a covered loss rarely stops at the shingles or membrane. A wind-damaged roof that leaks for a few weeks can take siding, soffits, insulation, and interior drywall and flooring with it — on a commercial property, that often means tenant space, not just the building envelope.
Non-roof damage can fall within Integrity CRR’s storm restoration and general contracting scope. Those trades are GC-managed through vetted subcontractors, with the proposed team and relevant subcontractor history identified for the project.
The Repair-Scope Process
Once a claim is approved, Integrity CRR’s in-house Xactimate staff writes a detailed repair scope based on observed conditions. That may include applicable code upgrades, detached structures when relevant, and labor or materials documented after the roof is opened during authorized work. If the approved estimate appears incomplete, Integrity documents supported differences and submits a supplement request.
The carrier decides coverage and payment under the policy. Integrity CRR does not guarantee approval, coverage, reversal of a denial, or a particular payment. It is not a public adjuster and does not negotiate or settle claims on an owner’s behalf; it writes the repair scope and submits construction documentation as the contractor of record.
What If the Claim Was Already Denied or Underpaid?
A denial letter or a low settlement isn’t necessarily the last word — it’s the carrier’s estimate based on what its adjuster saw and documented, and adjusters miss things: rotted decking found only after tear-off, a code-required upgrade the local jurisdiction now requires on any reroof, storm data that supports a cause of loss the carrier didn’t credit.
Bring the denial letter or approved estimate to the contractor for a documented inspection and line-by-line scope comparison. If there is a supported gap, Integrity writes it up and submits it as a reconsideration or supplement request. The carrier makes the coverage decision, and no contractor can guarantee that it will be reversed.
Roofing Is Self-Performed — Everything Else Is Managed
On a roof claim, Integrity CRR runs its own crews and writes the roofing estimate in house. On build-outs, tenant improvements, and public works, Integrity acts as general contractor managing vetted subcontractors. The proposal should identify the responsible project team and relevant subcontractor history.
Credentials and Service Area
Commercial and public-property restoration work can require more than a license record. Check every required registration, certification, insurance policy, surety letter, and procurement qualification through the source named in the public-works solicitation.
| Item | Detail |
|---|---|
| SDVOSB | Currently SBA VetCert-certified; verify the live record and solicitation-specific eligibility |
| Georgia license | Integrity CRR currently holds GCCO009212 with qualifying agent GCQA009212; verify both live records |
| Manufacturer programs | Verify the exact current entity, system, tier, and warranty path if relied on |
| Roof evaluation | Confirm the named evaluator, current credentials, methods, and deliverable |
| Estimating | Xactimate scopes written in house |
| Office | 4720 Chamblee Dunwoody Rd, Suite 200, Atlanta, GA 30338 |
Integrity CRR works insurance restoration and storm damage repair across metro Atlanta, including Dunwoody, Sandy Springs, Roswell, and Marietta, plus other Georgia service areas.
What This Costs
Every claim is different, so any number here is a general market range, not a quote — an on-site inspection is required for a real figure. Published metro Atlanta / Southeast ranges:
- Commercial low-slope (TPO/EPDM) replacement: obtain a measured, project-specific estimate that states insulation upgrades, deck assumptions, roof access, allowances, and exclusions. The Atlanta commercial roof budget framework can help level proposals.
- Residential shingle roof replacement: roughly $450–$750 per square, depending on pitch, layers to remove, and decking repair needed.
- Interior water damage repair following a covered roof leak (drywall, insulation, flooring): roughly $2–$8 per square foot, depending on how far the water traveled and whether mold remediation is needed.
Project-specific inputs include roof geometry and access, removal scope, deck and insulation conditions, applicable code-related work, roof levels, drainage, and details. Commercial proposals should state those assumptions instead of using the residential and interior ranges as a substitute.
Get a Claim Reviewed
If you’ve got a denied, underpaid, or open insurance claim on a Georgia commercial or residential property, get in touch or call (833) 423-6255. Bring the adjuster’s estimate so the in-house estimating team can compare it with the documented repair scope. See prior work on the projects page, read more about the roofing side of the business, or learn more about the company.
Frequently Asked Questions
Does Integrity CRR negotiate directly with my insurance adjuster?
Integrity CRR’s estimator meets with adjusters and documents the repair scope in Xactimate. When the carrier uses the same platform, the two estimates can be compared line by line. Integrity is not a licensed public adjuster and doesn’t negotiate or settle the claim on the owner’s behalf; coverage and payment decisions stay with the carrier under the policy.
What does the Xactimate estimate actually get you that a regular estimate doesn’t?
Xactimate is widely used property-loss estimating software. When the carrier also uses it, corresponding line items can be checked directly against the adjuster’s estimate rather than relying only on a general disagreement.
Does Integrity CRR guarantee an insurance outcome?
No. Integrity documents the proposed repair scope and can submit supported construction supplements. The carrier decides approval, coverage, and payment under the policy.
Does Integrity CRR sub out the roofing work like most restoration contractors do?
No. Roofing is the one trade Integrity CRR self-performs with its own crews and writes the estimate in-house rather than farming it out. On other trades like build-outs and tenant improvements, Integrity acts as general contractor managing vetted subcontractors.
What if my insurance claim was already denied?
A denial may identify a reconsideration, reinspection, or appeal process. Bring the denial letter to the contractor for a documented inspection and comparison against the carrier’s scope. If the review finds supported damage or required work that appears absent, Integrity can submit construction documentation as a reconsideration or supplement request. The carrier decides whether to change its determination.
Does insurance restoration only cover roof damage?
No. A roof leak or wind event commonly damages siding, insulation, drywall, flooring, and — on commercial buildings — tenant space beyond the roof itself. Integrity CRR’s storm damage restoration work documents and repairs that secondary damage alongside the roof claim, so it’s covered under the same scope rather than a separate, unrelated project.