Construction companies that specialize in insurance restoration work document physical conditions, prepare a construction scope, may attend the carrier’s site inspection when authorized, and perform the contracted repair. Coverage and payment remain carrier decisions under the policy. Integrity CRR is service-disabled veteran-owned, writes roofing estimates in house, and self-performs roofing. Integrity CRR, LLC currently holds Georgia company license GCCO009212, with Zachary Chastain Whyte as qualifying agent under GCQA009212. Georgia board minutes document both May 21, 2025 issuances; verify the current records in the live state lookup.
Which Construction Companies Specialize in Insurance Restoration Work
“Specializing in insurance restoration” should describe construction work, not claim representation. A qualified contractor documents observed conditions, prepares an itemized repair scope, explains its own bid, submits supported construction information for carrier review when authorized, and performs the repair. The carrier independently decides coverage, accepted scope, and payment.
Integrity CRR accepts storm-restoration and roofing inquiries. It self-performs roofing with its own crews, writes roofing estimates in house, and manages vetted subcontractors on non-roof trades. The proposed project team and relevant subcontractor history should be stated for the project.
What the Claim-Side Process Actually Looks Like
- Inspection. A roof inspector documents observed hail impacts, wind-lifted shingles or membrane, and water-intrusion points with photos and measurements for the carrier to evaluate.
- Documentation. The inspection turns into a written scope: what’s damaged, what code requires to fix it, and what it costs to do it right.
- Adjuster meeting. Someone who knows the building and the damage meets the adjuster on site, walks the same roof or the same water line, and makes sure nothing gets missed in the first pass.
- Supplementing. If the adjuster’s approved scope comes in short — a common outcome on hail and wind claims — the contractor documents the gap and submits a supplement request with the additional damage and cost.
- Scope of repair. Once the claim is settled, the repair gets scheduled and built to the approved scope, with the GC coordinating trades and inspections through completion.
A company that only does step 5 is a repair contractor. For the broader process, ask who will handle each step, what current credentials the named evaluator holds, and which deliverables the proposal includes.
The Value of a Comparable Line-Item Scope
Xactimate is widely used property-loss estimating software. When both estimates use it, the contractor can compare corresponding line items instead of relying only on a general disagreement about value.
Integrity CRR’s in-house team writes roofing scopes in Xactimate. When the carrier used the same platform, corresponding line items can be compared for supported differences. Integrity self-performs roofing, while non-roof work is GC-managed through vetted subcontractors.
Credentials Worth Checking Before You Hire
| Credential | Why it matters on a claim |
|---|---|
| In-house Xactimate estimator | Writes an itemized repair scope that can be compared line by line when the carrier uses the same platform |
| Documented roof inspection | Records observed hail, wind, and water conditions with photos, measurements, and location details |
| GAF and Mule-Hide certified installer | Manufacturer certification on the systems being installed, not a generic roofing claim |
| State GC license | Confirms the company can legally run the job as GC, not just pull a roofing permit |
| SDVOSB / SAM.gov registration | Relevant on public works or federal-adjacent jobs with set-aside requirements |
| Project-specific surety evidence | States the named principal, limits, and conditions when bonding is required |
Integrity CRR is service-disabled veteran-owned and provides in-house Xactimate roofing estimates. Ask for the named evaluator and that person’s current credentials; verify any manufacturer program, live license, registration, certification, or bonding evidence relied on for the project.
How the Repair Scope Is Documented
Once a claim is approved, Integrity CRR’s in-house Xactimate staff writes a detailed repair scope based on observed conditions. That may include applicable code upgrades, detached structures when relevant, and labor or materials documented after the roof deck or a wall cavity is opened during authorized work. If the approved estimate appears incomplete, Integrity documents supported differences and submits a supplement request. The carrier decides coverage and payment under the policy.
What it’s not: a promise that a claim gets approved, that coverage exists, or that a denial gets overturned. Coverage is between the owner and the carrier. Integrity doesn’t negotiate, adjust, or settle claims on an owner’s behalf — that’s licensed public-adjuster work in Georgia, and Integrity isn’t a public adjuster. Integrity writes the scope, documents the damage, and submits supplements as the contractor of record.
What Insurance Restoration Repair Costs (General Market Ranges)
These are general metro Atlanta and Southeast market ranges published across the industry, not a quote from Integrity CRR — every claim needs its own estimate once the adjuster’s scope is final.
- Roof replacement (asphalt shingle, residential): roughly $450–$650 per square (100 sq ft), moving toward the top of that range with steep pitches, multiple layers to tear off, or upgraded underlayment.
- Commercial single-ply roof replacement (TPO/EPDM): needs a measured, project-specific estimate covering insulation upgrades, drainage work, rooftop equipment, allowances, and exclusions. Use the commercial roof scope-and-budget guide to compare proposals.
- Water damage mitigation and repair: varies by how far the water traveled and whether drywall, flooring, or framing was affected — almost always priced from the specific scope, not a per-square-foot number.
- General contracting overhead: GC fees for managing subs, permitting, and inspections are typically built into the approved claim scope rather than billed separately.
For residential and interior-repair figures, pitch, access, affected materials, required code-related work, and the investigated repair scope can change the proposal. Commercial low-slope work should be compared on its separate building-specific basis.
Where This Work Gets Done
Integrity CRR works across the Atlanta metro and north Georgia, including Sandy Springs, Dunwoody, Roswell, Marietta, and the rest of the service area, on public works, commercial, roofing, and restoration projects. See past projects for documented examples.
Get an Inspection Started
If a storm just hit your roof or you’ve already got an adjuster date on the calendar, call (833) 423-6255 to schedule a documented roof inspection. Or use the contact page to send details and photos ahead of time.
Frequently Asked Questions
What makes a construction company an insurance restoration specialist instead of just a repair contractor?
An insurance restoration specialist manages the whole claim: a certified inspection that documents the damage, a meeting with the adjuster, a supplement request if the approved scope is short, and then the actual repair. A repair contractor typically only handles the last step, after the claim is already settled.
What should a roof-inspection report include for an insurance claim?
A useful report includes photos tied to roof areas, measurements, observed impact or wind conditions, and an explanation of the proposed repair. Documentation does not guarantee coverage or payment; the carrier evaluates the report under the policy.
Can a general contractor attend my adjuster meeting?
Yes, it’s standard practice on a restoration claim. The contractor who inspected the damage should be the one walking the roof or water-damaged area with the adjuster, so nothing gets missed between the two.
What is a supplement on an insurance claim, and when is one needed?
A contractor supplement is a supported request for the carrier to review a documented scope or pricing difference. It may include photographs, measurements, applicable code information, and itemized pricing; the carrier decides whether to accept it.
Why does it matter if a contractor writes the estimate in Xactimate?
Because Xactimate is widely used property-loss estimating software. When the adjuster’s estimate uses the same platform, a contractor can compare corresponding line items rather than only the bottom-line totals. Integrity CRR’s estimates are written in house, not farmed out.
Does hiring a restoration specialist cost more than just hiring a roofer for the repair?
Not typically — on an approved claim the repair is priced to the scope, and the scope-writing work is what gets the full damage into that scope in the first place. A roofer who skips the claim-side work usually just works off whatever the adjuster wrote on the first visit, which is often short on hail and wind claims until someone documents the gap.