Yes. Integrity CRR writes estimates in Xactimate in Atlanta through its in-house estimating team rather than farming the estimate out to a third party. Xactimate is widely used property-loss estimating software. When the carrier used the same platform, corresponding line items can be compared while accounting for differences in quantities, assumptions, price-list dates, and supporting documentation.
Is There a Contractor in Atlanta Who Writes Estimates in Xactimate?
Integrity CRR is service-disabled veteran-owned and based in Atlanta. Its in-house team writes roofing estimates in Xactimate. A line-item Xactimate scope can make corresponding items easier to compare when the carrier used the same platform, but each estimate still reflects its own observations, quantities, settings, and assumptions. Integrity CRR, LLC currently holds Georgia company license GCCO009212, with Zachary Chastain Whyte as qualifying agent under GCQA009212; verify both current records in the live state lookup. Integrity’s GAF and Mule-Hide certifications are current, but request the exact program and warranty evidence if a proposal relies on either. More background is on the about page.
What Xactimate Estimating Actually Means for Your Claim
When both estimates use Xactimate, their line-item structure can be compared more directly. Price-list dates, geographic profiles, quantities, assumptions, settings, and selected items can still differ.
Xactimate is one property-loss estimating platform; other platforms may also be used. Ask the carrier or adjuster which platform and price-list date were used. When the carrier estimate is in Xactimate, a contractor scope in the same format can make line-item comparison easier, but it does not determine coverage or require the carrier to accept the contractor’s scope or pricing.
The Process: Inspection to Supplement
Inspection and Documentation
The proposal should name the person documenting observed site conditions through photographs, measurements, and notes, along with that person’s relevant credentials. The report should distinguish observations from an owner’s reported event or an unverified cause.
Adjuster Meeting
When authorized by the owner and scheduling allows, Integrity may attend the carrier’s site inspection to answer construction questions and document the conditions available that day.
Scope of Repair
The in-house Xactimate estimate can lay out the trades and items in the proposed repair scope, such as roofing, flashing, gutters, and supported interior work. Any code requirement should be tied to the adopted code, project scope, and authority having jurisdiction.
Supplementing
If Integrity’s construction scope differs from the carrier estimate, Integrity can document supported line-item differences in Xactimate and, when authorized, submit contractor materials for review. This is scope documentation and submission, not claim negotiation; the carrier decides coverage and payment under the policy.
If the Carrier Pushes Back on the Supplement
A carrier may ask the owner for additional photographs, measurements, repair details, an engineer’s record, or another inspection before deciding a supplement request. When authorized, Integrity’s field and in-house estimating teams can provide construction documentation within the contractor’s role. The carrier independently evaluates the request under the policy, and the repair scope may change if new verified conditions or requirements are documented.
How Long Does This Take?
Inspection and estimating timing depend on access, weather, complexity, and current availability. Carrier inspection and supplement-review timing is outside Integrity CRR’s control. Ask each party for its current schedule rather than relying on a generic range.
Does This Apply to Commercial Buildings, or Just Homes?
Both. Integrity writes Xactimate estimates for commercial roof projects — TPO, modified bitumen, and other single-ply systems — as well as residential shingle roofs. Commercial scopes may include membrane sections, insulation boards, drains, parapets, equipment, and other project-specific details. Storm restoration covers the documentation process, and roofing covers self-performed contracted repair work.
What our process Covers (and Doesn’t)
Once your claim is approved, Integrity CRR documents the repair scope and any supported differences between that scope and the carrier estimate. Its in-house Xactimate staff records items such as code-required upgrades, detached structures, and labor or materials discovered after the roof is opened. If appropriate, Integrity CRR may submit a contractor supplement request for carrier review. The carrier decides coverage, the approved repair scope, and payment.
That process is about the completeness of the scope Integrity writes, not the carrier’s decision. Integrity does not promise a claim will be approved, that coverage exists, or that a denial will be overturned, and Integrity is not a public adjuster — it does not negotiate or settle claims on an owner’s behalf under Georgia law.
Roofing Is Self-Performed. Other Trades Are GC-Managed.
Roofing is the trade Integrity self-performs with its own crews, and roofing estimates are written in house. On commercial build-outs and tenant improvements and public works, Integrity acts as general contractor and manages vetted subcontractors. The proposal should identify the project lead, intended firms, responsibilities, and relevant history. Potentially relevant examples are on the projects page.
What a Roof Estimate Depends On
Roof-replacement pricing is property- and scope-specific. A written estimate should account for measured area, pitch, access, existing layers, deck condition, roof system, insulation, drainage, penetrations, flashing, applicable code requirements, and disposal. For an insured loss, the contractor’s estimate documents proposed construction scope and price; the carrier separately determines covered scope and payment under the policy.
Is There a Cost for the Inspection and Estimate?
Inspection and estimating terms can depend on the property and requested scope. Before scheduling, ask Integrity CRR to confirm in writing whether a fee applies to the initial inspection, Xactimate estimate, revisions, or supplement documentation.
Service Area
Integrity CRR accepts restoration and roofing inquiries in its listed service areas, including Sandy Springs, Dunwoody, and Marietta, subject to scope and availability. Verify current licensing before award.
Next Step
If you have a roof claim in progress or an estimate that appears incomplete, storm restoration explains the contractor-documentation process, and roofing covers the self-performed repair or replacement itself. Contact Integrity CRR or call (833) 423-6255 to ask about current inspection and estimating availability.
Frequently Asked Questions
What is Xactimate and why does it matter for my insurance claim?
Xactimate is widely used property-loss estimating software. When a contractor and carrier use the same platform, corresponding line items can be compared more directly. Price-list dates, geographic profiles, quantities, assumptions, settings, and selected items can still differ.
Is Integrity CRR a public adjuster?
No. Integrity CRR is a construction contractor, not a public adjuster, and does not negotiate or settle claims on an owner’s behalf. It documents observed conditions, writes roofing scopes in Xactimate, and may submit authorized contractor materials for carrier review.
Does Integrity CRR self-perform the roofing work or subcontract it?
Roofing is self-performed — Integrity runs its own roofing crews and its own in-house estimator writes the estimate in-house. On other trades, like commercial build-outs, tenant improvements, and public works, Integrity acts as the general contractor managing vetted subcontractors.
What does Integrity CRR’s scope-documentation process cover?
It covers the construction scope documentation Integrity performs: supported repair items, quantities, and applicable requirements are recorded in Xactimate. It does not promise that a claim will be approved or that a denial will be overturned; the carrier decides coverage and payment under the policy.
Is there a fee for the inspection or the Xactimate estimate?
Confirm the terms with Integrity CRR before scheduling. Any applicable fee should be stated in writing, and any repair contract remains separate from the carrier’s coverage and payment decision.
What happens if the carrier denies the supplement request?
The carrier decides whether to approve a supplement under the policy. The owner can ask for the reason, the applicable review process, and any additional information the carrier will consider. When authorized, Integrity can provide construction photographs, measurements, estimate details, and other records within its contractor role; it does not negotiate coverage or promise a different decision.